Why We Stand Out Above The Rest
Personnel Requirements and Administration
● Stellar Security Services will complete background checks on all employees prior to employment and provide proof such to Premium Parking upon request.
● Stellar Security Services will ensure all personnel wear uniforms and maintain a professional appearance while on duty. The uniform will display an approved insignia that clearly identifies the wearer as being responsible for the duties outlined for location security personnel.
● Stellar Security Services will provide a supervisor and appropriate staffing levels to fulfill the services required in the proposed solution.
● Stellar Security Services will make necessary adjustments to staffing requirements as directed by Premium Parking.
● Stellar Security Services will provide a daily activity and incident complaint form approved by Premium Parking that must be used by the security services provider for the collection and analysis of security incidents.
● Stellar Security Services will pay all its employees, at least the legal minimum wages as determined by the United States Department of Labor and the United States Department of Housing and Urban Development and Department of Labor Prevailing Wage. Wage Determinations can be accessed via the Department of Labor website, www.wdol.gov
Training, Customer Service & Performance Standards
Premium Security Training
Stellar Security Services Training protocols exceed those of any other security company in the region. All our security guards and officers receive police defensive tactics training, patrol training, and criminal law education. In addition, they receive training in customer service, intercultural competency, and mental health first aid.